The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
Enterprises across industries are under pressure to modernize while maintaining stability. This customer story highlights how CSX, a major North American transportation company, leveraged Azure VMware Solution to optimize infrastructure, reduce complexity, and accelerate transformation. Read the story to explore these benefits and contact Coastal Computer Systems Inc. for insights on modernizing your VMware environment with Azure VMware Solution.
What challenges did CSX face before migrating to Azure?
CSX faced several challenges, including outdated systems, environmental disruptions, and rising customer expectations. Many of its previous systems were interconnected and built decades ago, making it difficult to scale operations and adapt to the demands of real-time data processing. Additionally, operational issues like weather disruptions and labor volatility further complicated their ability to maintain a reliable transportation network.
How did CSX benefit from migrating to Azure?
By migrating to Azure, CSX achieved a significant reduction in latency, decreasing it by 89%. This allowed for real-time data streaming and analytics, which improved operational efficiency and decision-making. The migration also enabled CSX to implement AI-driven solutions for predictive maintenance and enhanced safety measures, ultimately reshaping how they manage their rail operations.
What innovations has CSX implemented using Azure and AI?
CSX has implemented several innovations, including real-time railcar inspections using AI at speeds of up to 40 miles per hour, and FAA-approved autonomous drone inspections that have reduced inspection time by 90%. Additionally, AI-powered camera technology at terminal gates allows for automatic detection of departing trucks, streamlining operations and improving efficiency for drivers.
The fast track: CSX transforms operations for 23,000-plus employees with Azure and AI | Microsoft Customer Stories
published by Coastal Computer Systems Inc.
Coastal Computer Systems, Inc. began in 1995 to provide IT services to local businesses in the Fort Lauderdale area. We provide IT services and support to small and medium sized businesses in every industry. Our mission at Coastal Computer Systems, Inc. is to build long-term relationships with our customers by effectively applying the latest information technology (IT) services and equipment to improve their daily business operations. We're known for helping our customers by providing fast, value added professional IT services and support to help our customers businesses run smoothly.
We have helped many companies achieve this for the last 25 years by offering a wide variety of IT Services from Managed Services, Cloud Computing, and Network Services. Let our experienced IT team solve all of your IT needs.
We understand the importance of a reliable IT infrastructure and our IT services are customizable to meet the needs of any size organization in any industry.
Sign in with LinkedIn