Touchpoints refer to the important people, places, and things that require connectivity, safety, and intelligence to be successful. In the realm of IT experiences, addressing these touchpoints is crucial as they directly impact both employee and customer interactions.

Meraki provides a cloud platform that ensures consistent access for employees working both remotely and on-site. It includes features like automated provisioning for devices, secure connectivity through SD-WAN, and tools that enhance collaboration, all aimed at maximizing productivity and maintaining security.

Safety is a key focus for Meraki, which offers solutions like real-time monitoring for intruders, safe occupancy evaluations, and contact tracing. These features are designed to protect employees, students, and customers, ensuring that physical locations remain secure and compliant with safety standards.