Experience Top-Tier Support
Enterprise IT teams face constant pressure to keep devices performing without interruptions. This infographic shows how Acer Premier Support delivers fast response times, advanced repair capabilities, and dedicated U.S.-based technical assistance. View the infographic today, then contact Coastal Computer Systems Inc. to discuss how Acer Premier Support can work for your business.
What is Acer Premier Support?
Acer Premier Support is designed specifically for large-scale businesses to ensure smooth operations without technical disruptions. It offers direct access to support through a dedicated toll-free number and email, real-time repair status updates, and assistance from US-based level 2 technicians. This service aims to enhance productivity by minimizing downtime and providing a robust support experience.
How does the Self-Maintainer and ASP Program work?
The Self-Maintainer and ASP program allows authorized businesses to manage in-warranty repairs directly. Participants can receive advanced spare parts for same-day repairs, order both in-warranty and out-of-warranty parts directly, and may qualify for labor reimbursements for in-warranty repairs. Additionally, Acer provides product-specific training to ensure technicians are well-equipped to perform high-quality repairs.
What support options are available for repairs?
Under the Premier Support program, businesses can choose to perform in-house repairs or send units to the Acer depot for repairs when necessary. This flexibility ensures that all equipment can be maintained to optimal standards, regardless of the local capacity to handle repairs.
Experience Top-Tier Support
published by Coastal Computer Systems Inc.
Coastal Computer Systems, Inc. began in 1995 to provide IT services to local businesses in the Fort Lauderdale area. We provide IT services and support to small and medium sized businesses in every industry. Our mission at Coastal Computer Systems, Inc. is to build long-term relationships with our customers by effectively applying the latest information technology (IT) services and equipment to improve their daily business operations. We're known for helping our customers by providing fast, value added professional IT services and support to help our customers businesses run smoothly.
We have helped many companies achieve this for the last 25 years by offering a wide variety of IT Services from Managed Services, Cloud Computing, and Network Services. Let our experienced IT team solve all of your IT needs.
We understand the importance of a reliable IT infrastructure and our IT services are customizable to meet the needs of any size organization in any industry.